BSP Cook Islands | Planned Maintenance Please be advised that a planned system maintenance is scheduled for Wednesday, 21st May, 2025. All ATM, EFTPOS, and Card services will be briefly unavailable between 1:00 am to 4:00 am. All transactions with BSP Cards used overseas and other cards acquiring on BSP devices (EFTPOS & ATM) will also be declined during this time. Our Internet Banking services will remain available. Customers are advised to plan their banking accordingly. Should you require further information or assistance, please do not hesitate to contact us on bspcookislands@bsp.com.pg  Meitaki Ma’ata

 

Feedback and Complaints

At BSP, we always try to give you great service – and improve to better meet your needs. Whether you have a great experience to share or a suggestion for how we could have done something differently, we’d love to hear from you. Your feedback helps us serve you better.

Your feedback matters

We appreciate all feedback – good and bad. We want to know what you think. It keeps our team focused on maintaining high standards and helps us make sure our services meet your needs.

You can share your feedback using our online Customer Complaints & Feedback form, visiting your local BSP branch, or by calling or emailing us. For complaints, we will work to sort out issues quickly and keep you updated throughout the process. Thank you for helping us bring you a better service.

How You Can Reach Us

What Happens After You Complain

  • 1
  • 2

We're here to help

Help & FAQs

Help & FAQs

Find an answer to all your banking needs and enquiries

View
Find a Branch or ATM

Find a Branch or ATM

Find one of our many branches or ATMs for quick, convenient banking

View
Contact Us

Contact Us

Get in touch for assistance with your banking needs or inquiries

View