Dear Customers, we remain committed to improving your banking experience. From 30th June, an email notification will be sent to selected customers, through our survey partner Klein Research to understand how we can better serve your needs. Please take a few minutes to provide your feedback.

Senior Manager Retail

Position Details

About the Role

This position contributes to our mission to sell/deliver electronic products and services to Bank’s customers and be the number one financial service provider by providing excellent customer service for our customers. Main purpose of this role is to provide electronic banking solutions.

 

Key Tasks and Responsibilities

• Lead and execute BSP’s retail banking strategy
• Drive business growth, profitability, and customer experience
• Provide leadership and support across the branch network
• Ensure strong governance, risk management, and compliance practices
• Champion staff development and a high-performance culture

What We’re Looking For

• Postgraduate qualification in a business-related discipline (MBA preferred)
• Minimum 7 years’ experience in a retail banking leadership role
• Strong leadership, communication, analytical, and people management skills
• Sound knowledge of retail banking products and financial markets

Why Join BSP?

Shape the future of banking in the Cook Islands, lead high-performing teams, and make a meaningful impact on
customers, communities, and business success.

*Note: Only shortlisted applicants will be contacted, also applicant must be of Cook Island Residence
or holding a Permanent Residence of the Cook Islands

Job Number - BSPCK010726

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