BSP Merchant Support

• Accepts Domestic Cards
• Accepts Visa, Master Card & Amex
• GPRS & IP
• $12 per month to rent SIM Card (GPRS)
• 0.25% flat rate transaction fee (Local cards)
• 3.5% transaction fee (Foreign Issued scheme cards)

• EFTPoS Application form
• Merchant Facility T&C
• Merchant Fees
• Merchant Guide
• Chargeback Prevention Measures
• Rates, Fees and Charges

• Disputes
• Missing Transactions
• Unsettled EFTPoS transactions
• Report faulty device
• Daily Merchant Reports

Contact Us

• Call: 682 22014 during Business hours (Select option 2 for Cards and Eftpos Services)
• Mobile: 55014 & 55932
• Email: Payments Support on paymentssupportcookislands@bsp.com.pg 

Provide the following;

• Merchant ID
• Merchant Name
• Location
• Contact person

• For EFTPoS Stationary
• For Signage's

Contact Us

• Call: 682 22014 during Business hours (Select option 2 for Cards and Eftpos Services)
• Mobile: 55014 & 55932
• Email: Payments Support on paymentssupportcookislands@bsp.com.pg 

Provide the following;

• Merchant ID
• Merchant Name
• Location
• Contact person