About the Role

This position reports to the Branch Manager of Retail. The successful candidate will be responsible for providing accurate information about products and services. Providing our customers quality service and exceeding their expectations at the same time portraying the value of integrity and complying with regulations. Ability to work together in a team and minimize Bank Exposure to financial loss by maintaining accurate cash balance with minimal cash errors.

Key Tasks and Responsibilities

• Provide efficient and quality service to customers.
• Balance cash holding daily.
• Ensure cash limit is adhered to at all times.
• Ensure End of Day cash is balanced daily.
• Ensure all vouchers are accounted for and maintain team work.
• Maintain Cash Security procedures at all times
• Customer confidentiality is maintained
• Cross sell banks products and services

Qualifications, Skills and Experience

• Year 12 certificate
• Good standard of computer literacy
• Excellent standard of verbal and written skills
• Able to work in a team environment
• Strong commitment to quality customer service
• Willingness to be multi-skilled
• Knowledge in Previous customer service experience
• Previous administrative duties

*Note: Only shortlisted applicants will be contacted, also applicant must be of Cook Island Residence
or holding a Permanent Residence of the Cook Islands